Shipping policy
SHIPPING POLICY
Processing Time
Most custom orders are produced within 1-2 business days unless otherwise stated.
Large wholesale orders may require additional production time.
Shipping
Delivery estimates are provided by the shipping carrier and are not guaranteed.
Once your order has been accepted by USPS, UPS, FedEx, or another carrier, delivery times are outside our control.
Shipping is free on qualifying U.S. orders of $35 or more. For orders under $35, shipping charges are calculated at checkout based on the available shipping method and destination.
Address Accuracy
Customers are responsible for providing a correct shipping address.
Orders returned because of an incorrect address may require additional shipping charges before reshipping.
Tracking
Tracking information is automatically emailed once your order ships.
International Orders
Customers are responsible for any customs duties, VAT, import taxes, or other fees required by their country.
Shipping Questions
For questions about shipping or tracking, contact us at support@guavacityco.com.